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  • ISBN: 9780130829160
  • ISBN10: 0130829161

Check-In Check-Out

by Jerome J. Vallen

  • List Price: $96.00
  • Binding: Hardcover
  • Edition: 6
  • Publisher: Prentice Hall
  • Publish date: 08/01/1999
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Description
This book has been a job-training leader and valuable professional reference in rooms management for over two decades.

It provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work -- from the international reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, control and oversight, etc. In a sequence that follows the flow of most guests -- reservation, arrival, billing, departure, auditing and accounting -- the book treats both the how-to (e, g., completing a reg card) and the wherefore (e.g., yield management) while keeping readers abreast of the trends currently affecting the industry.

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Ergodebooks

Location: Richmond, TX
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Good
Buy with confidence. Excellent Customer Service & Return policy.
$8.23
Ergodebooks

Location: Richmond, TX
Ask seller a question
New
Buy with confidence. Excellent Customer Service & Return policy.
$119.21