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  • ISBN: 9780130829160
  • ISBN10: 0130829161

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by Jerome J. Vallen

  • List Price: $96.00
  • Binding: Hardcover
  • Edition: 6
  • Publisher: Prentice Hall
  • Publish date: 08/01/1999
used Add to Cart $1.67
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Description: This book has been a job-training leader and valuable professional reference in rooms management for over two decades.

It provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work -- from the international reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, control and oversight, etc. In a sequence that follows the flow of most guests -- reservation, arrival, billing, departure, auditing and accounting -- the book treats both the how-to (e, g., completing a reg card) and the wherefore (e.g., yield management) while keeping readers abreast of the trends currently affecting the industry.

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Seller Condition Comments Price  
Hippo Books
Location: Toledo, OH
Good
All pages and cover are intact. Possible slightly loose binding, minor
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$1.67
Dionysos Books
Location: Arabi, LA
Like New
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Shows very light use.
$4.01
Ergodebooks
Location: Richmond, TX Ask seller a question
Good
Buy with confidence. Excellent Customer Service & Return policy.
$7.30
Firecreek Books
Location: Germantown, TN
Good
$25.53
One Stop Shop Bookstore
Location: Memphis, TN
Good
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$26.25
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