Developing Management Skills What Great Managers Know and Do
- List Price: $115.00
- Binding: Paperback
- Publisher: McGraw-Hill Companies, The
- Publish date: 03/16/2007
Description:
INTRODUCTION: THE IMPORTANCE AND CHALLENGE OF LEARNING MANAGEMENT SKILLS I. PERSONAL SKILLS Chapter 1: Personal Effectiveness Chapter 2: Communication Chapter 3: Problem Solving & Ethics II. INTERPERSONAL SKILLS Chapter 4: Motivation Chapter 5: Coaching Chapter 6: Power and Influence Chapter 7: Leadership III. GROUP & ORGANIZATIONAL SKILLS Chapter 8: Team Effectiveness & Diversity Chapter 9: Conflict Resolution Chapter 10: Making Change IV. CONCLUSION: PUTTING THE SKILLS TOGETHER: CREATING HIGH PERFORMANCE CULTURES AND GREAT PLACES TO WORK
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