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Hot Buttons: How to Resolve Conflict and Cool Everyone Down cover
  • ISBN: 9780060196998
  • ISBN10: 0060196998

Hot Buttons: How to Resolve Conflict and Cool Everyone Down

by Evans, Sybil

  • List Price: $23.00
  • Binding: Hardcover
  • Publisher: Cliff Street Books
  • Publish date: 01/01/2006
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Description
"Hot Buttons" are emotional triggers that, when pushed, can cause people to lose control and lash out. Sybil Evans, a noted conflict resolution expert, helps people work through their interpersonal and career problems in order to deepen the quality of their relationships. She does this by showing them how to: <BR>-- Soothe angry lovers<BR>-- Smooth the rough edges of workplace tension<BR>-- Choose harmony instead of fury between family and friends<BR>-- Defuse road rage, cubicle rage, air rage, phone rage, and other banes of the times.<P>Providing simple, but powerful tools to help everyone cope with resentments and frustrations, Hot Buttons is an essential handbook for learning how to forge a healthier, saner approach to resolving differences in the 21st century.
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