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Hot Buttons: How to Resolve Conflict and Cool Everyone Down cover
  • ISBN: 9780060196998
  • ISBN10: 0060196998

Hot Buttons: How to Resolve Conflict and Cool Everyone Down

by Evans, Sybil

  • List Price: $23.00
  • Binding: Hardcover
  • Publisher: Cliff Street Books
  • Publish date: 01/01/2006
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Description
"Hot Buttons" are emotional triggers that, when pushed, can cause people to lose control and lash out. Sybil Evans, a noted conflict resolution expert, helps people work through their interpersonal and career problems in order to deepen the quality of their relationships. She does this by showing them how to:
-- Soothe angry lovers
-- Smooth the rough edges of workplace tension
-- Choose harmony instead of fury between family and friends
-- Defuse road rage, cubicle rage, air rage, phone rage, and other banes of the times.

Providing simple, but powerful tools to help everyone cope with resentments and frustrations, Hot Buttons is an essential handbook for learning how to forge a healthier, saner approach to resolving differences in the 21st century.

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