Intercultural Communication: a Practical Guide
- List Price: $35.00
- Binding: Hardcover
- Publisher: University of Texas Press
- Publish date: 01/01/2009
- ISBN: 9780292755703
- ISBN10: 0292755708
Novinger begins by explaining how a major proportion of communication within a culture occurs nonverbally through behavior and manners, shared attitudes, common expectations, and so on. Then, using real-life examples and anecdotes, she pinpoints the commonly occurring obstacles to communication that can arise when cultures differ in their communication techniques. She shows how these obstacles come into play in contacts between the U.S. and Mexico and demonstrates that mastering the unspoken rules of Mexican culture is a key to cementing business and social relationships. Novinger concludes with nine effective, reliable principles for successfully communicating across cultures.