Description: I. MANAGERIAL COMMUNICATION AND YOU. 1. Managerial Communication: Creating Understanding in an Organized World. 2. Personal Language Use and Communication Styles. 3. The Media and Tools of the Manager-Communicator. 4. Intrapersonal Communication. II. ORGANIZATIONAL EFFECTS ON COMMUNICATION. 5. Ongoing Communication Process and Flow. 6. Organizational Communication Climate. III. ORAL COMMUNICATION IN MANAGEMENT. 7. Low Structure One-to-One Communication. 8. Higher Structure One-to-One Communication. 9. Meetings and Conferences: Interactional Communication. 10. Listening. IV. PRESENTATIONAL SPEAKING. 11. Preparing the Presentation. 12. Delivering the Presentation. V. WRITTEN COMMUNICATION IN MANAGEMENT. 13. Keys to Functional Writing. 14. Formats for Business Letters and Memos. 15. Planning and Producing Effective Business Reports. VI. AUDITING COMMUNICATION AND MANAGEMENT. 16. Business and Managerial Communication Research.

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