One-to-One for Sales Professionals: Scripts for Achieving Success in the Marketplace
- List Price: $21.95
- Binding: Paperback
- Publisher: Alpha Books
- Publish date: 01/01/2001
One-to-One for Sales Professionals has chapters on telemarketing, overcoming resistance, questioning, listening, recognizing signals, pitching, motivation, closing, follow through, and creative methods. Each lesson includes discussion of each situation, personality types, suggested words and phrases, a graphic dialogue with an opening line and responses to likely scenarios, plus adaptations and careful questions to ask yourself to focus on what you really want to accomplish.
The book includes tips and take-aways to help you succeed in closing the sale, keeping the client or building the relationship. Covers topics and situations such as:
-- Uncovering the customer's needs
-- Overcoming resistance on the phone
-- Recognizing signals like "I'm ready to buy" or "You're talking too much"
-- Accepting defeat gracefully
-- Using rejection as a motivation
-- Closing, from beginning to end
-- Handling customer complaints
-- Developing a network for repeat business
Better World Books West
Ships from Reno, NV. Former Library book. Shows some signs of wear, and may
Ships from Reno, NV. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
All pages and cover are intact. Possible slightly loose binding, minor
All pages and cover are intact. Possible slightly loose binding, minor highlighting and marginalia, cocked spine or torn dust jacket. Maybe an ex-library copy and not include the accompanying CDs, access codes or other supplemental materials.