Description: Chapter 1: Introduction to Process Analysis and Improvement Chapter 2: Process Analysis and Improvement Using Visio Chapter 3: Applications Using Visio Chapter 4: Data Management and Analysis Using Excel Chapter 5: Applications Using Excel Chapter 6: Process Simulation Using Arena Chapter 7: Applications Using Arena Chapter 8: Visual Basic for Applications: Computer Based Tools Integration Chapter 9: Process Analysis and Improvement Application: Customer Service Center Chapter 10: Process Analysis and Improvement Chapter 11: Student Process Analysis and Improvement Projects Chapter 12: Future of Computer Based Tools for Process Analysis and Improvement

Please Wait