Description: From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on process management. Featured topics include the origins of process quality management (PQM); the PQM methodology; and the integration of process quality management with total quality management. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.

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