Description: From Juran's Quality Handbook, the international standard on quality and the essential reference in quality engineering and management practices, comes this concise, practical guide on quality and income. Featured topics include quality and price; quality and share of market; life cycle costing; customer and supplier issues related to quality; and customer needs and the quality-planning process. Written for managers, quality and industrial engineers, and students, this dynamic eBook excerpt of Juran's Quality Handbook is a must on every management or engineering e-bookshelf.

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