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Reinventing Texas Government cover
  • ISBN: 9780292747111
  • ISBN10: 029274711X

Reinventing Texas Government

by Michael Lauderdale

  • Binding: Paperback
  • Publisher: Univ of Texas Pr
  • Publish date: 04/01/1999
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Description
AcknowledgmentsIntroduction: Change in Texas1. History and Development of the Survey of Organizational Excellence2. The Survey Concept in Organizational Development3. Guidelines for Understanding the SOE Data4. Procedures for Organizational Assessment and Intervention5. Using the SOE in Changing the Organization6. Some Results from Organizations Using the SOE7. How the Pursuit of Quality Undermines the Mass Production /Bureaucratic Model8. Creating the New Paradigm: Thinking OrganizationsAppendix A. Survey of Organizational ExcellenceAppendix B. Examples of Custom Questions and Use of Additional Demographic OptionsAppendix C. Survey ChecklistsAppendix D. Survey CustomersNotesBibliographyIndex
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