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Reliability Simplified: Going Beyond Quality to Keep Customers for Life With CDROM

by Anderson, Leslie

  • ISBN: 9780070270510
  • ISBN10: 0070270511

Reliability Simplified: Going Beyond Quality to Keep Customers for Life With CDROM

by Anderson, Leslie

  • List Price: $49.95
  • Binding: Software or Access Code
  • Publisher: McGraw-Hill Companies
  • Publish date: 12/01/1998
  • ISBN: 9780070270510
  • ISBN10: 0070270511
used Add to Cart $1.66
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Description: Today's progressive companies must go beyond quality to assure customers that the reliability of products and services is not in doubt. Reliability Simplified examines this most frequently overlooked step in providing total customer satisfaction, and presents strategies to guarantee consistently improved reliability.

In-depth analyses cover basic concepts of reliability versus quality, then go beyond them to discuss the implementation of a reliability program. Readers will gain a new appreciation and understanding of the often-overlooked reasons that such a program is necessary and profitable.

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Seller: Better World Books West
Location: Mishawaka, IN
Condition: Very Good
Ships from Reno, NV. Former Library book. Great condition for a used book!
[...]
Price:
$1.66
Comments:
Ships from Reno, NV. Former Library book. Great condition for a used book!
[...]
Seller: HPB-Dallas
Location: Dallas, TX
Condition: Acceptable
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Item is intact, but may show shelf wear. Pages may include notes and
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Price:
$2.22
Comments:
Item is intact, but may show shelf wear. Pages may include notes and
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Seller: Hawking Books
Location: Upland, CA
Condition: Acceptable
0070270511 No CD/DVD(s) Included. Missing dust jacket. Meets the acceptable condition guidelines. Has wear. Five star seller-Ships Quickly-Buy with confidence!
Price:
$3.32
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0070270511 No CD/DVD(s) Included. Missing dust jacket. Meets the acceptable condition guidelines. Has wear. Five star seller-Ships Quickly-Buy with confidence!
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