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Restaurant Management Customers, Operations, and Employees cover
  • ISBN: 9780130273642
  • ISBN10: 0130273643

Restaurant Management Customers, Operations, and Employees

by Robert Christie Mill

  • List Price: $90.80
  • Binding: Hardcover
  • Edition: 2
  • Publisher: Prentice Hall
  • Publish date: 06/01/2000
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Description
Exceptionally comprehensive yet accessible, this book identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations (food and beverage items and the physical facility) at a profit.
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