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  • ISBN: 9780134601144
  • ISBN10: 0134601149

Supervisor's Script Book

by Raymond Dreyfack

  • List Price: $39.95
  • Binding: Hardcover
  • Edition: 1
  • Publisher: Prentice Hall Direct
  • Publish date: 06/01/1996
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Description
Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement. The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
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Better World Books West

Location: Mishawaka, IN
Very Good
Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
$1.11
Better World Books West

Location: Mishawaka, IN
Good
Ships from Reno, NV. Former Library book. Shows some signs of wear, and may
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$1.11
Coas Books, Inc.

Location: Las Cruces, NM
Good
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The cover image and date may vary. Possible defects such as light shelving
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$1.27
Hippo Books

Location: Toledo, OH
Very Good
May have shelf wear or edge rubbing. Pages are clean and free of textual notes or other markings.
$1.67
Ken & Carol's Books

Location: mckee, KY
Like New
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Glued binding. Paper over boards. 334 p. Audience: General/trade. NO NAMES NO MARKS NO WRITINGS. YOUR SATISFACTION IS OUR GUARANTEE. THANKS.
$5.57
Colorado's Used Bookstore, Inc

Location: Englewood, CO
Good
Light Rubbing/Scuffing to pictorial boards. Clean unmarked pages. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
$7.76
Firecreek Books

Location: Germantown, TN
Good
$14.70
Tacoma Book Center

Location: Tacoma, WA
Acceptable
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ISBN 0-13-460114-9. Hardback. No dustjacket. Second Printing. Tight sound unmarked copy in Very Good condition with small tear to bottom edge of spine and minor edge wear.
$19.12
Dotcom liquidators / dc1

Location: Fort Worth, TX
New
$19.16
One Stop Shop Bookstore

Location: Memphis, TN
Good
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$22.02
Ables Bookstore

Location: chattanooga, TN
Good
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$24.86
Basi6 International

Location: Irving, TX
New
New, US edition. Satisfaction guaranteed! !
$44.21