Description: "Without a doubt, this is the best book ever written on telecom management. If you're in it, you must have this book."--Harry Newton"Teleconnect LibraryAn ideal companion to "The Irwin Handbook of TelecommunicationsThe Only Book to Provide Managers In "Any Business with Updated Information and Solutions for Today's Telecommunications Systems"The Irwin Handbook of Telecommunications Management is renowned for covering every important telecommunications system management issue. Now comprehensively revised and updated for an increasingly complex telecommunications field, this classic resource provides hands-on techniques for understanding today's major technological changes--and incorporating them into your organization's overall telecom strategy.Topics new to this edition include: Techniques to integrate automatic call distribution equipment with the Internet The emergence of competitive local exchange carriers (CLECs) * The difference between incumbent and competitive LECs * Internet service providers (ISPs) and how to evaluate and select them * New technologies that allows employees to work from home * Server and e-mail management * Frame relay and intranet or virtual private network selection and management * Internetworking equipment and services * Firewall and router selection and management * Management of data network bandwidth"The Irwin Handbook of Telecommunications Management contains many practical tools that you can use on the job. To make them more useful, computer versions are available to purchasers of this book through a special, dedicated Website. Download cost models in spreadsheet form and use them by inserting your own values. For call centerload and trunking calculations, a program is included that can be run on any Windows computer.In this era of rapid technological change--from the Internet's ability to add value at every level of business to the critical de

Please Wait