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  • ISBN: 9780139573903
  • ISBN10: 0139573909

Working with Difficult People

by Solomon, Muriel

  • List Price: $14.95
  • Binding: Paperback
  • Publisher: Prentice Hall Press
  • Publish date: 01/01/2004
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Description
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
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