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Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

by Jagdish Sheth

ISBN: 9780684870304
ISBN10: 0684870304

Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

by Jagdish Sheth

Binding: Paperback
Publisher: Simon & Schuster
Publish date: 02/01/2002
ISBN: 9780684870304
ISBN10: 0684870304

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Description: This "landmark, must-read book" (Tom Peters) shows professionals -- from lawyers and sales executives to management and financial consultants -- how to create broad-based, profitable, and lasting relationships with their clients.

More than 15 million people currently earn their living by serving clients. Clients for Life is the first book to focus on the skills and strategies they need to rise to the top in a world where clients have almost unlimited access to information and expertise. Supported by more than one hundred case studies of leading CEOs and prominent business advisers, Clients for Life identifies the core traits that distinguish the client adviser from the expert-for-hire. For example:
-- Experts are specialists; advisers have knowledge depth and breadth
-- Experts have professional credibility; advisers develop deep personal trust
-- Experts analyze; advisers synthesize and bring big picture thinking to the table

And, with riveting portraits of famous historical advisers such as Aristotle and Sir Thomas More, Clients for Life reveals the timeless qualities that modern professionals need to develop to build and maintain lasting client relationships.

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Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

by Jagdish Sheth

Clients for Life Evolving from an Expert for Hire to an Extraordinary Adviser

by Jagdish Sheth

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