1-800-Courtesy
- List Price: $9.95
- Binding: Paperback
- Publisher: Aegis Publishing Group, Ltd.
- Publish date: 12/01/1998
Description:
How to win friends and influence people over the telephone. Identify verbal cues, project a positive attitude and provide superior service. Get the desired results from any interaction, whether it's keeping customers happy or convincing them to buy what you're selling.
Expand description
Please Wait