For purchased or rental books returned for a refund
Our goal is to minimize your textbook costs and provide you with the best online shopping experience possible. That's why our return process is easy and straightforward.
PLEASE NOTE: Refused shipments or returned packages can take several weeks to reach our warehouse. Once your return has been received and processed, we will issue credit back to the credit card or voucher certificate you used to place your order. Please allow four weeks for final credit to post to your account.
Purchased items can be returned to us for a full refund in the amount of the merchandise price paid less a 10% restocking fee, so long as the following conditions are met:
Use the field below to pull up return instructions specific to your order:
Reason for return (please check one):
Thank you for your business! If you have any questions, please contact our customer service center by email and please be sure to include your order number.
RETURN ADDRESS LABEL
100 Church St
Attn: RML Returns
Millersburg, PA 17061
For rented books being returned at the end of the rental period
By the last day of your rental period, you must either extend your rental or mail your rental book back . To mail the book back:
Ebook refund policy
eBooks are refundable under certain circumstances:
Pearson E-Books are non refundable once they have been redeemed.