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Business Process Improvement: the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by HARRINGTON

ISBN: 9780070267688
ISBN10: 0070267685

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Business Process Improvement: the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by HARRINGTON

List Price: $40.00
Binding: Hardcover
Edition: 1
Publisher: McGraw-Hill Education
Publish date: 03/01/1991
ISBN: 9780070267688
ISBN10: 0070267685

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Description: Why Focus on Business Processes? Setting the Stage for Business Process Improvement.Organizing for Process Improvement.Flowcharting: Drawing a Process Picture.Understanding the Process Characteristics.Streamlining the Process.Measurements, Feedback, and Action (Load, Aim, and Fire).Process Qualification.Benchmarking Process.The Beginning.Appendix: Interview Guidelines.

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Business Process Improvement: the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by HARRINGTON

Business Process Improvement: the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by HARRINGTON

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