Description: -- Substantially increased use of exercises throughout book for hands-on learning approach.
-- Chapter ending Review section is now composed of 3 parts -- 1) 20 knowledge-based multiple choice review questions 2) Scenario questions and 3) 5 open ended Lab Questions.
-- More art throughout the books -- twice as much line art & screen shots to more visually illustrate concepts
-- Interior of books (esp. Review section) undergoing redesign to make books even more accessible and visually appealing.

Revised and Enhanced CD-ROM featuring:
-- New, single interface with direct easy links to all components
-- 12 3-4 minute video clips of the world's premiere classroom instructors at Global Knowledge explaining difficult topics
-- Self-paced Skill Builder software with knowledge and scenario-based questions with quick answers and links into the electronic text for more in-depth answers.
-- New practice exam software reproduces the actual testing experience with realistic test questions & detailed scoring.
-- Electronic book on CD-ROM
-- 60 Minutes of audio that covers the key exam topics essential to passing the exam and can be listened to on a CD player or computer.
-- Osborne Library sampler with select promotional chapters from related titles, including other study guides, Network Professional Library (including day and date Windows 2000 titles), and select network related Complete References -- in PDF format.

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