Description: Preface xiii Acknowledgments xvii SECTION ONE Organizational Planning 1 Chapter 1 Critical Thinking and Decision-Making Processes 1 Overview 1 Key Terms 2 A. Organizational Decision Making 2 1. Theories of Managerial Decision Making 2 a. Characteristics of classical theory 2 b. Behavioral (administrative) theory of decision making 3 2. Types of Decisions 4 a. Programmed decisions 4 b. Nonprogrammed decisions 4 3. Personal Versus Organizational Decisions 4 4. Business Decisions 5 a. Need for rational behavior 5 b. Use of decision-making aids 5 Check Point 5 B. Critical Thinking 6 1. The Scientific Method 6 2. Logical Reasoning Using the ScientificProcess 6 a. Identifying and defining the problem 6 b. Gathering information about the problem 7 c. Developing alternative solutions 7 d. Evaluating alternatives 8 e. Choosing an alternative 14 f. Implementing the decision 15 g. Monitoring the decision 15 3. Logical Thinking Patterns 16 a. Inductive reasoning 16 b. Deductive reasoning 16 c. Comparison 16

Please Wait