Description: In today's multicultural and global business environment, knowing a lot about your area of expertise isn't enough. The ability to get along with others, demonstrate good manners, and make others feel comfortable is becoming increasingly important to career success. Without these skills, you not only risk losing customers but the support of colleagues and associates. From introductions and table manners to greeting the disabled and dressing for success, here's a step-by-step guide to avoiding social blunders and handling yourself properly in any business situation. In today's competitive business environment, knowing the nuances of etiquette can mean the difference between winning or losing a client. If you've ever been at a loss for what to say or what to do, here's a comprehensive volume that tells it all.

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