Description: If you have ever felt frustrated trying to get a business, government office, or any other organization to resolve a problem or respond quickly to your letter requesting information or that a specific action be taken, you will find the nearly 400 model letters in this guide invaluable. Here are just the right words to make your point and motivate the other party to act promptly. Each letter illustrates the proper style and format, appropriate salutation and closing to use, and comes with practical tips on how to create a good first impression, when to use a reference or subject line and supply supporting material, and the most effective way to mail that correspondence.

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