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The Customer Driven Company

by Whiteley, Richard C. A

  • ISBN: 9780201608137
  • ISBN10: 0201608138

The Customer Driven Company

by Whiteley, Richard C. A

  • Binding: Paperback
  • Publisher: Perseus Books Group
  • Publish date: 01/01/1991
  • ISBN: 9780201608137
  • ISBN10: 0201608138
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Description: An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.
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Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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Seller: Goodwill of Greater Milwaukee
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Location: Milwaukee, WI 		Condition: Good
Book is considered to be in good or better condition. The actual cover image
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Book is considered to be in good or better condition. The actual cover image
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Seller: More Than Words
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Location: Waltham, MA 		Condition: Very Good
A bright, square, and overall a nice copy.
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$1.41
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A bright, square, and overall a nice copy.
Seller: Once Upon A Time Books
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Location: Tontitown, AR 		Condition: Good
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
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$1.91
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Seller: Midtown Scholar Bookstore
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Location: Harrisburg, PA 		Condition: Good
Some shelfwear but still NICE! -may have remainder mark or previous owner's name Standard-sized.
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$3.40
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Some shelfwear but still NICE! -may have remainder mark or previous owner's name Standard-sized.
Seller: HPB-Emerald
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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$4.37
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Seller: Faith In Print Books
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Location: Cumming, GA 		Condition: Very Good
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Book. 8vo-over 7¾"-9¾" tall. Very nice clean flat paperback with only the lightest of wear. pages clean and unmarked. 308 pages.
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$4.50
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Book. 8vo-over 7¾"-9¾" tall. Very nice clean flat paperback with only the lightest of wear. pages clean and unmarked. 308 pages.
Seller: HPB-Ruby
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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$4.50
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Connecting readers with great books since 1972! Used books may not include
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Seller: HPB-Emerald
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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Seller: HPB Inc.
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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Seller: Bookoutlet
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Location: Bridgeton, NJ 		Condition: Very Good
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Great shape! Has a publisher remainder mark. paperback Used-Very Good.
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$5.61
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Great shape! Has a publisher remainder mark. paperback Used-Very Good.
Seller: Wonder Book - Member ABAA/ILAB
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Location: Frederick, MD 		Condition: Very Good
Very Good condition. With remainder mark. A copy that may have a few cosmetic
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$5.61
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Very Good condition. With remainder mark. A copy that may have a few cosmetic
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Seller: JR Books
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Location: Grand Rapids, MI 		Condition: Very Good
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Name inside front.
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Name inside front.
Seller: Reliant Bookstore
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Location: El Dorado, KS 		Condition: Good
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This book is in good condition with very minimal damage. Integrity of the
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This book is in good condition with very minimal damage. Integrity of the
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Seller: Books From California
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Location: Simi Valley, CA 		Condition: Very Good
Has a remainder mark Very Clean Copy-Over 500, 000 Internet Orders Filled.
Price:
$5.62
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Has a remainder mark Very Clean Copy-Over 500, 000 Internet Orders Filled.
Seller: HPB-Diamond
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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$5.83
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Connecting readers with great books since 1972! Used books may not include
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Seller: HPB Inc.
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
[...]
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$5.83
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Connecting readers with great books since 1972! Used books may not include
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Seller: Half Price Books Inc
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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Connecting readers with great books since 1972! Used books may not include
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Seller: Once Upon A Time Books
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Location: Tontitown, AR 		Condition: Good
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This is a used book. It may contain highlighting/underlining and/or the book
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$6.47
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This is a used book. It may contain highlighting/underlining and/or the book
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Seller: red rover do over
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Location: luxemburg, WI 		Condition: Very Good
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Trade paperback (US). Glued binding. 324 p. Audience: General/trade.
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$6.58
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Trade paperback (US). Glued binding. 324 p. Audience: General/trade.
Seller: HPB-Emerald
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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$8.98
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Connecting readers with great books since 1972! Used books may not include
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Seller: Half Price Books Inc
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Location: Dallas, TX 		Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
[...]
 Price:
$8.98
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Connecting readers with great books since 1972! Used books may not include
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Seller: upickbooks/Daisy Li
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Location: Daly City, CA 		Condition: New
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