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How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation

by Kegan, Robert

  • ISBN: 9780787955359
  • ISBN10: 0787955353

How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation

by Kegan, Robert

  • List Price: $24.95
  • Binding: Hardcover
  • Publisher: Jossey-Bass
  • Publish date: 01/01/2006
  • ISBN: 9780787955359
  • ISBN10: 0787955353
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Description: With an inspiring mix of organizational analysis, worksheets, and sample dialogues, the authors of this revolutionary new technology for personal learning, leadership, and organizational change, show how all managers and executives are actually leading "language communities". The workplace, they reveal, is a community where certain ways of talking are encouraged and others made apparently impossible. But by using the seven new workplace "languages" presented in this book to reveal the underlying feelings and motivation in one-to-one and group discussion at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace.

This original approach to organizational change shows how to:

1. Convert complaining into an honest statement of underlying belief and mission

2. Stop blaming and take responsibility

3. Transform broken "New Year's Eve" type resolutions into serious commitments

4. Convert traditional myths about the organization into realistic progress

5. Replace flattery and artificial rewards with ongoing regard

6. Change "constructive criticism" to courageous dialogue from differing perspectives.

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