Listening to Conflict: Finding Constructive Solutions to Workplace Disputes
- Binding: Hardcover
- Publisher: AMACOM
- Publish date: 01/01/2008
Description:
Arguing, persuading, cajoling, sulking, bullying, stamping feet -- in the midst of conflict, these tactics fall on deaf ears. Literally. There's just nobody listening.
Expand description
And yet listening -- on the part of both parties involved in the conflict -- is the key to finding constructive resolutions. This unique book helps managers, team leaders, human resources professionals, and others successfully resolve conflicts by practicing and perfecting the art of listening.
Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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