Description: Dedication Acknowledgments About the Author Contributing Authors Preface Foreword by Helen J. Hislop, PT, PhD, ScD, FAPTA Chapter 1 Basic Awareness of Self Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 2 Family History Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 3 Values as Determinants of Behavior Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 4 Identifying and Resolving Moral Dilemmas Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 5 Stress Management Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 6 The Nature of Effective Helping: Empathy and Sympathy Versus Pity Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 7 Effective Communication: Problem Identification and Helpful Responses Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 8 Assertiveness Skills and Conflict Resolution Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 9 Communicating to Establish Rapport and Reduce Negativity Helen L. Masin, PT, PhD Chapter 10 Communicating With Cultural Sensitivity Helen L. Masin, PT, PhD Chapter 11 The Helping Interview Carol M. Davis, DPT, EdD, MS, FAPTA Chapter 12 Spirituality in Patient Care Darina Sargeant, PT, PhD Chapter 13 Health Behavior and Effective Patient Education Kathleen A. Curtis, PT, PhD Chapter 14 Communicating With Persons Who Have Disabilities Kathleen A. Curtis, PT, PhD Chapter 15 Sexuality and Disability: Effective Communication Sherrill H. Hayes, PT, PhD Chapter 16 Communicating With People Who Are Dying and Their Families Carol M. Davis, DPT, EdD, MS, FAPTA Afterword Financial Disclosures Index

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