Description: Every bank and financial institution worldwide grapples with the problems of proper, accurate, and legal recording of customer transactions, whether a simple stock trade or conversion of currencies. In this ground-breaking work, financial operations expert King shows banks, brokerages, mutual funds, and a host of financial institutions how to improve and enhance operations management to insure careful and accurate back office activity and transactions settlement. Institutions worldwide are facing increasing complexity, from new derivative products to increased volume of activity -- from the need to root out potential fraud and money laundering, to a host of domestic and international regulations. Back office systems and settlement procedures need to be highly integrated, efficient, adaptable, and expandable. Operations managers must be trained in quality control and customer-based service. The author provides the tools to make financial institutions competitive, customer-friendly, and risk-adverse.

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