Description: Blueprints for Leadership Success clearly gives us the questions we must ask and the steps we must take if our organizations are to be successful.The book discusses providing leadership: What are we trying to do? What's our organizational vision? Are goals clear to all?; building teams: Do we know each other well enough to work together effectively? Are our roles and responsibilities clear?; communication: How do we effectively tell people what needs to be done? How do we talk to each other and make agreements so we understand and follow through?; performance feedback: How can we tell people what they're doing well and correct and what they are not?; and resolving conflict: How do we handle the things that go wrong? Dr. Smith's book is a gem if you want to create solutions that really work. If you're ready to take your organization to the next level, the information on forgiveness and optimism is new and revolutionary.

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