Error title
Some error text about your books and stuff.
Close

Building & Managing a World Class IT Help Desk

by WOOTEN

  • ISBN: 9780072132373
  • ISBN10: 007213237X

Building & Managing a World Class IT Help Desk

by WOOTEN

  • List Price: $43.95
  • Binding: Paperback
  • Edition: 1
  • Publisher: McGraw-Hill Osborne Media
  • Publish date: 02/01/2005
  • ISBN: 9780072132373
  • ISBN10: 007213237X
used Add to Cart $1.11
You save: 97%
Marketplace Item
new Add to Cart $33.06
You save: 25%
FREE shipping on orders over $49!
Description: CIO's, IT Managers and Directors of IS who are interested in forming a Help Desk or who need to modify their current help desk. Help Desk agents will gain valuable insight by learning about proven time saving tips and techniques that will help them do their job more efficiently.

What is a help desk? A help desk is a department within a company that responds to user's technical questions. Most large companies have help desks to answer user questions. Questions and answers can be delivered by telephone, e-mail, BBS, or fax. This book will guide readers through how to build, improve or maintain a successful help desk.

Expand description
Seller Condition Comments Price  
Seller: Clean Earth Books
5,645 orders (94% success)
Location: Atlanta, GA
Condition: Good
Shipping Icon
This item shows some wear from consistent use, but remains in good condition
[...]
Price:
$1.11
Comments:
This item shows some wear from consistent use, but remains in good condition
[...]
Seller: Ergodebooks
10,970 orders (98% success)
Location: Richmond, TX Ask seller a question
Condition: Good
Excellent customer service. Prompt Customer Service. Buy with confidence.Ships Fast. 24*7 Customer Service.
Price:
$9.99
Comments:
Excellent customer service. Prompt Customer Service. Buy with confidence.Ships Fast. 24*7 Customer Service.
Seller: Wall2wall Books
58 orders (95% success)
Location: tulsa, OK
Condition: New
Shipping Icon
007213237X Prompt attention. Free delivery confirmation. new.
Price:
$13.32
Comments:
007213237X Prompt attention. Free delivery confirmation. new.
Seller: German's Book Sale
13 orders (92% success)
Location: Houston, TX
Condition: Very Good
Trade paperback (US). Glued binding. 583 p. Contains: Illustrations. Audience: General/trade.
Price:
$21.36
Comments:
Trade paperback (US). Glued binding. 583 p. Contains: Illustrations. Audience: General/trade.
please wait
Please Wait

Notify Me When Available

Enter your email address below,
and we'll contact you when your school adds course materials for
.
Enter your email address below, and we'll contact you when is back in stock (ISBN: ).