Description:
In order to cope with new market dynamics, including global competition and ever-changing information technologies, organizations must be able to adjust their strategies more frequently and faster than ever before. In Bullseye!, two leading business consultants offer the key to succeeding in this highly competitive world. They outline the importance of measurement systems for creating, guiding, facilitating, and accelerating change, and they detail a concise approach to tracking performance based on four defining concepts: change, measurement, alignment, and results.
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After discussing the importance and difficulties of implementing a well-integrated measurement system, the authors lead readers through the four phases of this process -- developing a strategic template, designing the measures of these goals, cascading the "scorecards" for these measurements down through the organization, and embedding the scorecard process into procedures. With a checklist for each phase and a list of common mistakes to avoid, this groundbreaking, step-by-step guide will revolutionize the way companies view and measure success.
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