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Business Process Improvement the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by H. James Harrington

ISBN: 9780070267688
ISBN10: 0070267685

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Business Process Improvement the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by H. James Harrington

List Price: $40.00
Binding: Hardcover
Edition: 1
Publisher: McGraw-Hill
Publish date: 03/01/1991
ISBN: 9780070267688
ISBN10: 0070267685

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Description: Why Focus on Business Processes? Setting the Stage for Business Process Improvement.Organizing for Process Improvement.Flowcharting: Drawing a Process Picture.Understanding the Process Characteristics.Streamlining the Process.Measurements, Feedback, and Action (Load, Aim, and Fire).Process Qualification.Benchmarking Process.The Beginning.Appendix: Interview Guidelines.

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Business Process Improvement the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by H. James Harrington

Business Process Improvement the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

by H. James Harrington

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