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Computer Telephony Demystified Putting Cti, Media Services, and Ip Telephony to Work cover
  • ISBN: 9780071359870
  • ISBN10: 0071359877

Computer Telephony Demystified Putting Cti, Media Services, and Ip Telephony to Work

by Michael Bayer

  • List Price: $49.95
  • Binding: Paperback
  • Edition: 1
  • Publisher: McGraw-Hill Osborne Media
  • Publish date: 08/01/2000
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Description
-- This is the one-stop, plain-English tutorial and reference book on the new world of standardized computer telephony CT technology
-- The perfect book for everyone from telecom and call center managers to CIOs -- provides integrated explanations of CTI and IP telephony: details all major CT standards; and tells how to implement call control in new telephone systems
-- The CD-ROM includes all specs in two formats (PDF and HTML), live links to related web sites, and an HTML navigation interface
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