Customer Love Attracting and Keeping Customers for Life
- List Price: $19.95
- Binding: Hardcover
- Publisher: Executive Excellence Pub
- Publish date: 01/01/2001
Description:
Attracting Customer Love shows how loyalty comes from a partnership, not through "wowing" the customer. The book explains that building loyalty takes a special culture requiring the collective efforts of every member of the organization. Bell says building customer loyalty is particularly dependent on the frontline person who interacts directly with customers.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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