Error title
Some error text about your books and stuff.
Close

Customer Relationship Management

by Storbacka, Kaj A Lehtinen, Jarmo R.

  • ISBN: 9780071188616
  • ISBN10: 0071188614

Customer Relationship Management

by Storbacka, Kaj A Lehtinen, Jarmo R.

  • List Price: $19.95
  • Binding: Hardcover
  • Publisher: McGraw-Hill Companies
  • Publish date: 01/01/2001
  • ISBN: 9780071188616
  • ISBN10: 0071188614
used Add to Cart $6.86
You save: 66%
Marketplace Item
new Add to Cart $37.11
Marketplace Item
Description: To develop the long-term relationships necessary to survive today's intense global competition, businesses must strive to meet customer needs as never before. Customer Relationship Management is the result of an extensive research project that studied new ideas in marketing, and how these strategies are being applied in practice throughout the United States and Europe. The case studies provided demonstrate the ability of effective CRM programs to refine customer relationships and increase their value.
Expand description
Seller Condition Comments Price  
Seller: ARC Foundation Thrift Store
Location: Ventura, CA
Condition: Good
0071188614 Your purchase benefits those with developmental disabilities to live a better quality of life. Wear on DJ, Highlighting or writing on some pages.
Price:
$6.86
Comments:
0071188614 Your purchase benefits those with developmental disabilities to live a better quality of life. Wear on DJ, Highlighting or writing on some pages.
Seller: AwesomeBooksUSA
Location: Valley Cottage, NY
Condition: Very Good
This book is in very good condition. The cover may have some limited signs of
[...]
Price:
$7.67
Comments:
This book is in very good condition. The cover may have some limited signs of
[...]
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: Good
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$10.74
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: One Stop Shop Bookstore
Location: Memphis, TN
Condition: Good
Shipping Icon
Price:
$24.75
Comments:
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: New
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$37.11
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: Lyric Vibes
Location: Geneva, IL
Condition: New
0071188614 New Condition *** Right Off the Shelf | Ships within 2 Business Days ~~~ Customer Service Is Our Top Priority! -Thank you for LOOKING: -)
Price:
$51.61
Comments:
0071188614 New Condition *** Right Off the Shelf | Ships within 2 Business Days ~~~ Customer Service Is Our Top Priority! -Thank you for LOOKING: -)
please wait
Please Wait

Notify Me When Available

Enter your email address below,
and we'll contact you when your school adds course materials for
.
Enter your email address below, and we'll contact you when is back in stock (ISBN: ).