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Difficult Conversations How to Discuss What Matters Most

by Stone, Douglas

  • ISBN: 9780140288520
  • ISBN10: 014028852X

Difficult Conversations How to Discuss What Matters Most

by Stone, Douglas

  • List Price: $16.00
  • Binding: Paperback
  • Publisher: Penguin Group (USA) Incorporated
  • Publish date: 04/01/2000
  • ISBN: 9780140288520
  • ISBN10: 014028852X
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Description: Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: how to start the conversation without defensiveness why what is not said is as important as what is ways of keeping and regaining your balance in the face of attacks and accusations how to decipher the underlying structure of every difficult conversation Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.
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Seller: More Than Words
Location: Waltham, MA
Condition: Good
Slight tear on front cover. some highlighting All orders guaranteed and ship
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Slight tear on front cover. some highlighting All orders guaranteed and ship
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Seller: The Maryland Book Bank
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Seller: Once Upon A Time Books
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Seller: Clean Earth Books
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A used book that may have some cosmetic wear (i.e. shelf-wear, slightly torn
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Seller: More Than Words
Location: Waltham, MA
Condition: Acceptable
The book is a readable copy showing signs of wear and the pages are intact.
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The book is a readable copy showing signs of wear and the pages are intact.
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Seller: Last Page Books-Columbus
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Connecting readers with great books since 1972. Used books may not include
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Seller: Friends of the Phoenix Library
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100% of this purchase will support literacy programs through a nonprofit organization!
Seller: Clickgoodwill
Location: Indianapolis, IN
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This is a paper back book. The pages have normal wear. We ship Monday-Saturday and respond to inquries within 24 hours.
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This is a paper back book. The pages have normal wear. We ship Monday-Saturday and respond to inquries within 24 hours.
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Has heavy shelf wear, but still a good reading copy. Over 1,000,000 satisfied
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Seller: Archives Books, Inc.
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Book In Good Condition. Historic Oklahoma Bookstore on Route 66.
Seller: The Book Cellar
Location: Nashua, NH
Condition: Good
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014028852X Has heavy shelf wear, but still a good reading copy. Over 1, 000,
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014028852X Has heavy shelf wear, but still a good reading copy. Over 1, 000,
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Seller: Best and Fastest Books
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Condition: Good
Good condition softcover has some mild general reading wear, nice unmarked
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Good condition softcover has some mild general reading wear, nice unmarked
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Seller: Bookmonger.Ltd
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Seller: ARC Foundation Thrift Store
Location: Ventura, CA
Condition: Acceptable
014028852X **Highlighting and writing in pencil on some pages, Wear to
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014028852X **Highlighting and writing in pencil on some pages, Wear to
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Seller: HPB-Emerald
Location: Dallas, TX
Condition: Good
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Connecting readers with great books since 1972. Used books may not include
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Location: Champaign, IL
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014028852X Ships quickly. Mild to moderate shelf/reading wear. Orphans Treasure Box sells books to raise money for orphans and vulnerable kids.
Seller: Half Price Books Inc
Location: Dallas, TX
Condition: Good
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Connecting readers with great books since 1972. Used books may not include
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Connecting readers with great books since 1972. Used books may not include
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Seller: HPB-Emerald
Location: Dallas, TX
Condition: Good
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Connecting readers with great books since 1972. Used books may not include
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Price:
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Connecting readers with great books since 1972. Used books may not include
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Seller: WonderBook
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Seller: WonderBook
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Seller: BookReadingInc
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Used-Acceptable: A readable copy. Full of highlighting, marking and writing, Access codes and supplements are not included.
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Seller: readmybooks
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Condition: Good
IMP: Used Good- Used items do not include CD-ROM, ACCESS CODE or companion
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Seller: BookReadingInc
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Condition: Good
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