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  • ISBN: 9780140288520
  • ISBN10: 014028852X

Difficult Conversations How to Discuss What Matters Most

by Stone, Douglas

  • List Price: $16.00
  • Binding: Paperback
  • Publisher: Penguin Group (USA) Incorporated
  • Publish date: 04/01/2000
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Description: Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: how to start the conversation without defensiveness why what is not said is as important as what is ways of keeping and regaining your balance in the face of attacks and accusations how to decipher the underlying structure of every difficult conversation Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.
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More Than Words
Location: Waltham, MA
Good
A sound copy with only light wear. Overall a solid copy at a great price! All
[...]
$1.11
Goodwill BookWorks
Location: Austin, TX
Acceptable
A book with obvious wear. May have some damage to the cover or binding but
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Once Upon A Time Books
Location: Tontitown, AR
Good
This is a used book in good condition and may show some signs of use or wear.
$1.13
Goodwill_Grand_Rapids
Location: Grandville, MI
Good
All pages and cover are intact. Spine and/or cover may show signs of wear. ~
[...]
$1.41
Clickgoodwill
Location: Indianapolis, IN
Acceptable
This is a paper back book. The cover or pages have curled corners. This book
[...]
$1.62
Hippo Books
Location: Toledo, OH
Very Good
Light rubbing wear to cover, spine and page edges. Very minimal writing or
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$1.67
Forever Fabulous Online
Location: Springfield, MO
Very Good
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Trade paperback (US). Glued binding. 250 p. Contains: Illustrations. Audience: General/trade.
$2.22
Better World Books West
Location: Mishawaka, IN
Good
Ships from Reno, NV. Shows some signs of wear, and may have some markings on
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$2.22
Goodwill Indus. of Central FL.
Location: Orlando, FL
Good
This is a soft cover book. It is a solid readable copy that may have a minor
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$2.25
Bookmonger.Ltd
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$2.47
Poquette's Books
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Open Books Ltd
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BookCellarNH
Location: Nashua, NH Ask seller a question
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Has heavy shelf wear, but still a good reading copy. Over 1,000,000 satisfied
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$2.99
The Book Cellar
Location: Nashua, NH
Good
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014028852X Has heavy shelf wear, but still a good reading copy. Over 1, 000,
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$3.36
Half Price Books Inc
Location: Dallas, TX
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Connecting readers with great books since 1972. Used books may not include
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HPB Inc.
Location: Dallas, TX
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Connecting readers with great books since 1972. Used books may not include
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HPB-Sapphire
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Connecting readers with great books since 1972. Used books may not include
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$3.65
HPB-Emerald
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Connecting readers with great books since 1972. Used books may not include
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Half Price Books Inc
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Connecting readers with great books since 1972. Used books may not include
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Connecting readers with great books since 1972. Used books may not include
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Half Price Books Inc
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WonderBook
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Good condition.
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Ergodebooks
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Buy with confidence. Excellent Customer Service & Return policy.
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Ergodebooks
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