Error title
Some error text about your books and stuff.
Close

Enterprise One to One Tools for Competing in the Interactive Age

by Don Peppers

  • ISBN: 9780385487559
  • ISBN10: 038548755X

Enterprise One to One Tools for Competing in the Interactive Age

by Don Peppers

  • List Price: $17.50
  • Binding: Paperback
  • Publisher: Bantam Dell Pub Group
  • Publish date: 01/01/1999
  • ISBN: 9780385487559
  • ISBN10: 038548755X
used Add to Cart $1.21
You save: 93%
Marketplace Item
new Add to Cart $13.13
You save: 25%
Marketplace Item
Description: Don Peppers and Martha Rogers pioneered the one to one customer movement that is sweeping through corporate America. Their previous books have sold more than 400,000 copies, and the first book in their new series, The One to One Manager, was a New York Times business bestseller. In "One to One B2B", they laser in on the concerns of companies, or divisions of companies, that sell primarily to other businesses.

The Internet has created immense new challenges in business to business sales, making it more essential than ever for companies to gain the competitive edge and build profits through strong customer relationships. Analyzing the experiences of seven companies in various industries -- including Dell, Bentley Systems (computer software), and Convergys (call-center outsourcing) -- Peppers and Rogers shed light on such critical issues as hiring and training top-notch salespeople, creating an efficient and effective structure, monitoring sales behavior and attitudes, handling channel conflicts, selling multiple product lines, and much more.

"One to One B2B" is packed with insights from top sales forces with years of firsthand experience in both traditional and Internet B2B selling. Peppers and Rogers skillfully distill their lessons into proven, reliable guidelines -- from the recommendation that sales forces concentrate on increasing their share of customer rather than on increasing market share, to invaluable advice on the art of selling to specific business customers. The result is an indispensable handbook for successful business to business sales in the Internet Age.

Expand description
Seller Condition Comments Price  
Seller: More Than Words
Location: Waltham, MA
Condition: Good
. All orders guaranteed and ship within 24 hours. Your purchase supports More
[...]
Price:
$1.21
Comments:
. All orders guaranteed and ship within 24 hours. Your purchase supports More
[...]
Seller: Once Upon A Time Books
Location: Tontitown, AR
Condition: Good
Shipping Icon
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Price:
$1.52
Comments:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Seller: JR Books
Location: Grand Rapids, MI
Condition: Like New
No writing or tears; lightly tanned pages.
Price:
$2.22
Comments:
No writing or tears; lightly tanned pages.
Seller: HPB-Emerald
Location: Dallas, TX
Condition: Good
Shipping Icon
Connecting readers with great books since 1972. Used books may not include
[...]
Price:
$4.50
Comments:
Connecting readers with great books since 1972. Used books may not include
[...]
Seller: The Warm Springs Book Company
Location: Fremont, CA
Condition: Very Good
Shipping Icon
Trade paperback, 1st paperback edition, Fine Minus/pictorial wraps; light
[...]
Price:
$5.57
Comments:
Trade paperback, 1st paperback edition, Fine Minus/pictorial wraps; light
[...]
Seller: Wonder Book - Member ABAA/ILAB
Location: Frederick, MD
Condition: Very Good
Very Good condition.
Price:
$7.30
Comments:
Very Good condition.
Seller: Wonder Book - Member ABAA/ILAB
Location: Frederick, MD
Condition: Good
Good condition.
Price:
$7.30
Comments:
Good condition.
Seller: Ergodebooks
Location: Houston,, TX Ask seller a question
Condition: Very Good
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$8.01
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: HPB Inc.
Location: Dallas, TX
Condition: Good
Shipping Icon
Connecting readers with great books since 1972. Used books may not include
[...]
Price:
$8.98
Comments:
Connecting readers with great books since 1972. Used books may not include
[...]
Seller: WonderBook
Location: Frederick, MD Ask seller a question
Condition: Very Good
Very Good condition.
Price:
$8.99
Comments:
Very Good condition.
Seller: WonderBook
Location: Frederick, MD Ask seller a question
Condition: Good
Good condition.
Price:
$8.99
Comments:
Good condition.
Seller: Montclair Book Center
Location: Montclair, NJ
Condition: Good
Shipping Icon
Price:
$9.00
Comments:
Seller: Ergodebooks
Location: Houston,, TX Ask seller a question
Condition: New
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$13.13
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: Bonita
Location: Newport Coast, CA
Condition: Good
Price:
$41.31
Comments:
Seller: Bonita
Location: Newport Coast, CA
Condition: New
Price:
$52.88
Comments:
please wait
Please Wait

Notify Me When Available

Enter your email address below,
and we'll contact you when your school adds course materials for
.
Enter your email address below, and we'll contact you when is back in stock (ISBN: ).