Error title
Some error text about your books and stuff.
Close

Fatal Words Communication Clashes and Aircraft Crashes

by Steven Cushing

  • ISBN: 9780226132006
  • ISBN10: 0226132005

Fatal Words Communication Clashes and Aircraft Crashes

by Steven Cushing

  • List Price: $38.00
  • Binding: Hardcover
  • Publisher: Univ of Chicago Pr
  • Publish date: 03/01/1994
  • ISBN: 9780226132006
  • ISBN10: 0226132005
used Add to Cart $7.86
You save: 79%
Marketplace Item
new Add to Cart $143.62
Marketplace Item
Description: On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause, a miscommunication between a pilot and an air traffic controller. The pilot radioed, "We are now at takeoff", meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway. In Fatal Words, Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. Cushing examines ambiguities in language and other causes of miscommunication between pilots and air traffic controllers. He looks at instances when a pilot or tower controller slips from technical aviation jargon into colloquial English, when a pilot inadvertently "tunes out" repeated instructions, when radios are misused, when a word is used that has different meanings, and when different words are used that sound alike. For example, he shows how a confusion involving to and two led to a fatal crash at a Southeast Asian airport. To remedy these problems Cushing proposes, for the short term, a visual communication system to supplement voice communication, one that would include a visual touchscreen interface. The technical details of a visual touchscreen prototype are included in an appendix. For the longer term, Cushing outlines an intelligent voice interface to filter conversations for potential confusions and provide real-time feedback to help clear up confusing language. Fatal Words is an accessible explanation of some of the most notorious aircraft tragedies of our time, and it will appeal to scholars in communications, linguistics, and cognitivescience, to aviation experts, and to general readers.
Expand description
Seller Condition Comments Price  
Seller: Wonder Book - Member ABAA/ILAB
Location: Frederick, MD
Condition: Very Good
Very Good condition. Good dust jacket. A copy that may have a few cosmetic
[...]
Price:
$7.86
Comments:
Very Good condition. Good dust jacket. A copy that may have a few cosmetic
[...]
Seller: WonderBook
Location: Frederick, MD Ask seller a question
Condition: Very Good
Very Good condition. Good dust jacket. A copy that may have a few cosmetic
[...]
Price:
$8.99
Comments:
Very Good condition. Good dust jacket. A copy that may have a few cosmetic
[...]
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: Good
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$9.58
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: HPB-Ruby
Location: Dallas, TX
Condition: Good
Shipping Icon
Connecting readers with great books since 1972. Used books may not include
[...]
Price:
$11.23
Comments:
Connecting readers with great books since 1972. Used books may not include
[...]
Seller: Riverwash Books
Location: Ogdensburg, NY
Condition: Like New
Shipping Icon
0226132005. 162 pp. Inscribed by author on title page. An examination of how
[...]
Price:
$50.62
Comments:
0226132005. 162 pp. Inscribed by author on title page. An examination of how
[...]
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: New
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$143.62
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
please wait
Please Wait

Notify Me When Available

Enter your email address below,
and we'll contact you when your school adds course materials for
.
Enter your email address below, and we'll contact you when is back in stock (ISBN: ).