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Fatal Words Communication Clashes and Aircraft Crashes

by Steven Cushing

  • ISBN: 9780226132013
  • ISBN10: 0226132013

Fatal Words Communication Clashes and Aircraft Crashes

by Steven Cushing

  • List Price: $31.00
  • Binding: Paperback
  • Publisher: Univ of Chicago Pr
  • Publish date: 03/01/1997
  • ISBN: 9780226132013
  • ISBN10: 0226132013
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Description: On March 27, 1977, 583 people died when KLM and Pan Am 747s collided on a crowded, foggy runway in Tenerife, the Canary Islands. The cause: a miscommunication between a pilot and an air traffic controller. The pilot radioed, "We are at takeoff", meaning that the plane was lifting off, but the tower controller misunderstood and thought the plane was waiting on the runway.

In Fatal Words, Steven Cushing explains how miscommunication has led to dozens of aircraft disasters, and he proposes innovative solutions for preventing them. Cushing examines ambiguities in language and other causes of miscommunication between pilots and air traffic controllers. An accessible explanation of some of the most notorious aircraft tragedies of our time, Fatal Words will appeal to scholars in communications, linguistics, and cognitive science, to aviation experts, and to general readers.

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