Front Office Management and Operations
- List Price: $70.00
- Binding: Hardcover
- Edition: 1
- Publisher: Prentice Hall
- Publish date: 01/01/1996
Description:
"Front Office Management and Operations" describes the operations and procedures involved in managing the Front Office area of a hotel/lodging establishment. In addition to all of the technical aspects of front office responsibility, the authors place a strong emphasis on customer service and customer relations throughout the text.
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