Great Customer Service on the Telephone
- List Price: $12.99
- Binding: Paperback
- Publisher: Amacom Books
- Publish date: 11/01/1992
Description:
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts on company profits.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
| Seller | Condition | Comments | Price |
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Once Upon A Time Books
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Acceptable
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$1.41
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HPB-Emerald
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Very Good
|
$4.93
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Ergodebooks
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Good |
$4.93
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HPB Inc.
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Very Good
|
$6.17
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Ergodebooks
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New |
$8.84
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