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Great Customer Service on the Telephone

by Kristin Anderson

  • ISBN: 9780814477953
  • ISBN10: 081447795X

Great Customer Service on the Telephone

by Kristin Anderson

  • List Price: $10.95
  • Binding: Paperback
  • Publisher: Amacom Books
  • Publish date: 11/01/1992
  • ISBN: 9780814477953
  • ISBN10: 081447795X
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Description: First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts on company profits.
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Seller Condition Comments Price  
Seller: Owls Books
Location: Toledo, OH
Condition: Very Good
Shows some signs of wear from usage. Is no longer bright/shinny. Edge wear from storage and shelving.
Price:
$1.63
Comments:
Shows some signs of wear from usage. Is no longer bright/shinny. Edge wear from storage and shelving.
Seller: Owls Books
Location: Toledo, OH
Condition: Good
All pages and cover are intact. Possible slightly loose binding, minor
[...]
Price:
$1.63
Comments:
All pages and cover are intact. Possible slightly loose binding, minor
[...]
Seller: Once Upon A Time Books
Location: Tontitown, AR
Condition: Good
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Seller: Gulf Coast Books
Location: Memphis, TN
Condition: New
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