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Help Desk Practitioner's Handbook

by Barbara Czegel

  • ISBN: 9780471319924
  • ISBN10: 0471319929

Help Desk Practitioner's Handbook

by Barbara Czegel

  • List Price: $65.00
  • Binding: Paperback
  • Publisher: John Wiley & Sons
  • Publish date: 12/01/1998
  • ISBN: 9780471319924
  • ISBN10: 0471319929
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Description: Barbara Czegel's previous book, Running an Effective Help Desk, laid the groundwork for setting up and managing a help desk. This companion book will be the bible for the person actually flagging calls and responding to the wide variety of problems that can emerge. Drawing on real world examples, this reference will help both new and seasoned help desk pros perform their jobs faster and more efficiently. It includes coverage of topics likely to cross a help desk, including applications, network management, the Web and intranets.
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Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
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Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
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Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
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