Help Desk Practitioner's Handbook
- List Price: $65.00
- Binding: Paperback
- Publisher: John Wiley & Sons
- Publish date: 12/01/1998
Description:
Barbara Czegel's previous book, Running an Effective Help Desk, laid the groundwork for setting up and managing a help desk. This companion book will be the bible for the person actually flagging calls and responding to the wide variety of problems that can emerge. Drawing on real world examples, this reference will help both new and seasoned help desk pros perform their jobs faster and more efficiently. It includes coverage of topics likely to cross a help desk, including applications, network management, the Web and intranets.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
| Seller | Condition | Comments | Price |
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Wonder Book - Member ABAA/ILAB
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Good |
$6.25
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Ergodebooks
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Good |
$7.54
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THE MEDIA FOUNDATION INC
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New |
$56.22
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