Hey, I'm the Customer Front Line Tips for Providing Superior Customer Service
- Binding: Paperback
- Publisher: Penguin USA
- Publish date: 08/01/1992
Description:
In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.
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Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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