The IS Survival Guide focuses on Information Systems management issues. With the loads of readers' letters he receives each week, Bob stays very in-touch with his readership and the concerns of those in the industry. With this in mind, the IS Survival Guide will address the needs and concerns of industry professionals worldwide.
The book begins by discussing the role of IS and the CIO (Chief Information Officer). It describes the different responsibilities of the CIO, including the need to understand the rest of the business, technology, and how to lead a highly technical staff.
The IS Survival Guide then moves on to the details on how to achieve IS success. It begins by discussing applications and information (databases, data warehousing) and the managing the company's application portfolio. Next, the book discusses managing platforms: Hardware, operating systems, networks, software, database management systems, development tools, and how to "make it look like you planned everything".
The fourth section describes how to achieve success within the human side of IS. It discusses: Processes, measurement and mis-measurement, staffing (attracting and retaining staff), managing employee skill-sets, consistent organization and avoiding re-organization, leadership, and achieving a healthy corporate culture.
Included as an appendix of its own is Bob Lewis' very popular "Management Speak". A humorous look at what Management says vs. what Management really means.