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Implementing Juran's Road Map for Quality Leadership Benchmarks and Results

by Al Endres

  • ISBN: 9780471296195
  • ISBN10: 0471296198

Implementing Juran's Road Map for Quality Leadership Benchmarks and Results

by Al Endres

  • List Price: $147.50
  • Binding: Hardcover
  • Publisher: John Wiley & Sons Inc
  • Publish date: 11/01/1999
  • ISBN: 9780471296195
  • ISBN10: 0471296198
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Description: This is a practical guide to quality management based on research papers, presentations, and topic tracks from the Juran Institute's annual IMPRO conference for quality practitioners. First-hand perspectives, charts, checklists, and benchmarks form a comprehensive, step-by-step road map for managers who want to successfully introduce and sustain quality initiatives. This book distills more than ten years of the Juran Institute's thinking and practice of quality management into a valuable resource for quality professionals.
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