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Integrated Process Management A Quality Model cover
  • ISBN: 9780070581029
  • ISBN10: 0070581029

Integrated Process Management a Quality Model

by Roger Slater

  • List Price: $73.00
  • Binding: Hardcover
  • Edition: 1
  • Publisher: McGraw-Hill
  • Publish date: 05/01/1991
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If you want to create and sustain a commitment to quality in your company--a commitment that pays off in increased customer satisfaction and profits, then Roger Slater is the man who can show you how to achieve it. Integrated Process Management: A Quality Model, offers you a compelling, workable process management model, derived fromt the hard-earned successes of actual corporations. Slater draws on these real-world case studies to illustrate a six-step plan that will show you: how to institutionalize process standards; how to measure performance against those standards; how to manage performance to meet those standards; how to run the plan on a computer. Slater's model is driven b an "obsession" with the customer, and supported b a dedication to the spirit of innovation, motivated people, leadership with values and integrity, and common sense sstems that really work. The dynamic process management model described in this book will give ou the skills you need right now to improve quality at every stage of operations--from initial product development to final product delivery.
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Better World Books West

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Ships from Reno, NV. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
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The item shows wear from consistent use, but it remains in good condition and
Once Upon A Time Books

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Good. Copyright 1991 hardcover//Uncreased spine, with minoe marks, a piece of
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0070581029 New Condition. Crisp pages and tight binding. Appears unread.
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Minor shelf/edge wear, binding tight. In very good condition. Text clean & unmarked.
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Very Good