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Integrated Process Management a Quality Model

by Roger Slater

  • ISBN: 9780070581029
  • ISBN10: 0070581029

Integrated Process Management a Quality Model

by Roger Slater

  • List Price: $73.00
  • Binding: Hardcover
  • Edition: 1
  • Publisher: McGraw-Hill
  • Publish date: 05/01/1991
  • ISBN: 9780070581029
  • ISBN10: 0070581029
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Description: If you want to create and sustain a commitment to quality in your company--a commitment that pays off in increased customer satisfaction and profits, then Roger Slater is the man who can show you how to achieve it. Integrated Process Management: A Quality Model, offers you a compelling, workable process management model, derived fromt the hard-earned successes of actual corporations. Slater draws on these real-world case studies to illustrate a six-step plan that will show you: how to institutionalize process standards; how to measure performance against those standards; how to manage performance to meet those standards; how to run the plan on a computer. Slater's model is driven b an "obsession" with the customer, and supported b a dedication to the spirit of innovation, motivated people, leadership with values and integrity, and common sense sstems that really work. The dynamic process management model described in this book will give ou the skills you need right now to improve quality at every stage of operations--from initial product development to final product delivery.
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Seller: Better World Books West
Location: Mishawaka, IN
Condition: Acceptable
Ships from Reno, NV. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
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Ships from Reno, NV. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
Seller: Shootingstar Media
Location: Carpentersville, IL
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Good. Copyright 1991 hardcover//Uncreased spine, with minoe marks, a piece of
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Good. Copyright 1991 hardcover//Uncreased spine, with minoe marks, a piece of
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Seller: Bound Matter
Location: Aurora, IL
Condition: Very Good
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Minor shelf/edge wear, binding tight. In very good condition. Text clean & unmarked.
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Minor shelf/edge wear, binding tight. In very good condition. Text clean & unmarked.
Seller: One Stop Shop Bookstore
Location: Memphis, TN
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