Making Quality Work a Leadership Guide for the Results-Driven Manager
- Binding: Paperback
- Publisher: John Wiley & Sons Inc
- Publish date: 04/01/1994
Description:
The concept of Total Quality Management (TQM) has taken hold in successful businesses from L.L. Bean to Toyota. Now, in a no-nonsense, non-technical style, three international management consultants show how TQM can be used in day-to-day business operation. Includes a wealth of practical strategies and tools.
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Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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