Description: I. THE COMPUTER AS AN ORGANIZATIONAL INFORMATION SYSTEM. 1. Introduction to the Computer-Based Information System. Box: How a CIO Sees the CBIS. Case Problem: Freeway Ford. 2. Using Information Technology for Competitive Advantage. Box: Office Depot Publicizes Its MIS. Case Problem: Purification Equipment Service Company of Mexico. 3. Using Information Technology to Engage in Electronic Commerce. Box: Traffic Cop of the Internet. Case Problem: The Office Works. II. CURRENT FOCUS IN INFORMATION SYSTEM USE. 4. Computer Use in an International Marketplace. Box: Special Training from Hell. Case Problem: Athens Computer Sales and Service. 5. Ethical Implications of Information Technology. Box: Watch out for the Software Police. Case Problem: Farm Depot AG. III. SYSTEMS THEORY AND METHODOLOGIES. 6. The General Systems Model of the Firm. Box: Applying Systems Theory to Everything. Case Problem: Bargain City. 7. The Systems Approach. Box: Some Problems Practically Defy Solution. Case Problem: Far East Imports. Case Problem: Micro-Scan Corporation. 8. System Life Cycle Methodologies. Box: The Time Must Be Right for Cutover. Case Problem: Epic Publications. IV. THE COMPUTER AS A PROBLEM-SOLVING TOOL. 9. Fundamentals of Computer Processing. Box: And the Winner Is Case Problem: Tri-Cities Furniture. 10. The Database and Database Management System. Box: What's WorseNot Having the Data or Not Using It When You Have It? Case Problem: Maple Leaf Industries, Ltd. Case Problem: Blue Bell Plastics Manufacturing Company. 11. Data Communications. Box: Mobile Computing. Case Problem: Hudson Bay Builders Supply. V. THE COMPUTER-BASED INFORMATION SYSTEM. 12. The Accounting Information System. Box: Order Your Dell Computer on the Internet. Case Problem: Interstate Hydraulic Manufacturing Co. 13. The Management Information System. Box: Deardon Was Right: The Early MIS Was a Mirage. Case Problem: Racine Paper Products. 14. Decision Support Systems. Box: When It Came to Selecting Groupware, Burger King Had It Their Way. Case Problem: Dairy Dreem, Inc. 15. The Virtual Office. Box: Where Did All the Paper Go? Nowhere, That's Where. Case Problem: North American Plywood and Gypsum. 16. Knowledge-Based Systems. Box: Konica Evaluates Help Desk Expert System Shells. Case Problem: Newcastle Homes. VI. ORGANIZATIONAL INFORMATION SYSTEMS. 17. Executive Information Systems. Box: It's a Mistake to Rush into an EIS Project. Case Problem: KIDCO. 18. Marketing Information Systems. Box: Coming to a Metropolitan Area Near You: Wireless Laptops. Case Problem: Great Lakes Boat and Marine. 19. Manufacturing Information Systems. Box: If the Software Doesn't Fit, Change ItChange the Firm, That Is. Case Problem: Newtone Plastics, Inc. 20. Financial Information Systems. Box: External Auditors Harness the Power of the Computer. Case Problem: Laser Technology, Inc. 21. Human Resources Information Systems. Box: What Kind of Company Would Regard Its HMRS as Its Most Important Computer Application? An Employment Agency. That's What Kind. Case Problem: Kelfer Morris Beecham. 22. Information Resources Information Systems. Box: The Many Hats of the CIO. Case Problem: Condor Industries. Appendices Introduction. A. Data Modeling. B. Process Modeling. C. Object Modeling. Index.

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