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Marketing Services: Competing Through Quality

by Berry, Leonard L. A Parasuraman, A.

  • ISBN: 9780029030790
  • ISBN10: 002903079X

Marketing Services: Competing Through Quality

by Berry, Leonard L. A Parasuraman, A.

  • List Price: $35.00
  • Binding: Hardcover
  • Publisher: Free Press
  • Publish date: 09/01/1991
  • ISBN: 9780029030790
  • ISBN10: 002903079X
used Add to Cart $1.66
You save: 95%
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new Add to Cart $8.16
You save: 77%
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Description: Drawing on their current research and surveys of senior executives and scholars, the authors develop a model for understanding the interrelationship between quality and marketing in services, and offer practical insight on what needs to be done to improve services marketing, and how to do it. A carefully researched and refreshingly original book accessible to both academics and executives. 10 line drawings.
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Seller Condition Comments Price  
Seller: Better World Books West
Location: Mishawaka, IN
Condition: Very Good
Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
Price:
$1.66
Comments:
Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
Seller: Top Notch Books
Location: Tolar, TX
Condition: Very Good
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8vo-over 7¾"-9¾" tall. Jacket and boards have only light wear. Pages are clean, text has no markings, binding is sound.
Price:
$6.75
Comments:
8vo-over 7¾"-9¾" tall. Jacket and boards have only light wear. Pages are clean, text has no markings, binding is sound.
Seller: MVE Inc.
Location: Hickory, NC
Condition: New
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Sewn binding. Cloth over boards. 212 p. Contains: Illustrations. Audience: General/trade.
Price:
$8.16
Comments:
Sewn binding. Cloth over boards. 212 p. Contains: Illustrations. Audience: General/trade.
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: Good
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$8.43
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: CooleyBooks
Location: Somers, CT
Condition: Like New
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Sewn binding. Cloth over boards. Contains: Illustrations. Audience: General/trade.
Price:
$8.98
Comments:
Sewn binding. Cloth over boards. Contains: Illustrations. Audience: General/trade.
Seller: Shootingstar Media
Location: Carpentersville, IL
Condition: Very Good
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Very Good. 1991 hardcover/Tight binding, unmarked pages, moderate wear on the dust jacket.
Price:
$12.26
Comments:
Very Good. 1991 hardcover/Tight binding, unmarked pages, moderate wear on the dust jacket.
Seller: Ergodebooks
Location: Richmond, TX Ask seller a question
Condition: New
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Price:
$15.22
Comments:
Buy with confidence. Excellent Customer Service & Return policy.Ships Fast. 24*7 Customer Service.
Seller: Glued To The Tube Books
Location: Minneapolis, MN
Condition: Like New
8vo-over 7¾"-9¾" tall. "Berry and Parasuraman show that inspired
[...]
Price:
$15.73
Comments:
8vo-over 7¾"-9¾" tall. "Berry and Parasuraman show that inspired
[...]
Seller: Robinson Street Books
Location: Binghamton, NY
Condition: Good
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002903079X some underlining. Free tracking USA. Quality, Value, Experience.
Price:
$19.12
Comments:
002903079X some underlining. Free tracking USA. Quality, Value, Experience.
Seller: Ad Infinitum Books
Location: Mount Vernon, NY
Condition: Very Good
212 pages. Hardcover with dustjacket. Very good condition. CUSTOMER SERVICE. (Key Words: Customer Service, Marketing, A. Parasuraman, Leonard L. Berry).
Price:
$21.21
Comments:
212 pages. Hardcover with dustjacket. Very good condition. CUSTOMER SERVICE. (Key Words: Customer Service, Marketing, A. Parasuraman, Leonard L. Berry).
Seller: One Stop Shop Bookstore
Location: Memphis, TN
Condition: Good
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Price:
$22.45
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Seller: Robinson Street Books
Location: Binghamton, NY
Condition: Very Good
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002903079X Very good in very good edgeworn dust jacket. Later printing * Free tracking USA. Quality, Value, Experience.
Price:
$24.75
Comments:
002903079X Very good in very good edgeworn dust jacket. Later printing * Free tracking USA. Quality, Value, Experience.
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