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Moments of Truth

by Jan Carlzon

ISBN: 9780060915803
ISBN10: 0060915803

Moments of Truth

by Jan Carlzon

List Price: $13.99
Binding: Paperback
Publisher: Harpercollins
Publish date: 01/01/1989
ISBN: 9780060915803
ISBN10: 0060915803

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Not returnable and may come without consumable supplements like access codes, CD's, or workbooks.

Description: Traces the author's spectacular turnaround successes with three major corporations and spells out his trendsetting approach on meeting the demands of today's service economy.

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Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.

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Book NY HARPER (1987) 135 pp, 1987 VG TRADE PAPERBACK.

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Moments of Truth

by Jan Carlzon

Moments of Truth

by Jan Carlzon

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